Delivery & FAQs
POSTAGE & TIMINGS
Bridgeman Editions sells exclusive art prints from a range of artists. Where possible, we will aim to deliver these together as one package. Some artists choose to roll their prints into tubes - others prefer to ship flat.
We strive to dispatch goods within 3-5 working days of the order being placed. We work closely with our artists to ensure that the utmost care is taken to get the item transported to you in its finest condition.
If you need a rush delivery or have a specific date in mind please contact firstname.lastname@example.org as soon as possible to make it easier for us to meet your demand. If you have any other specific shipping requirements please get in touch.
30 DAY RETURNS POLICY
We want you to be completely happy with any item purchased.
If you aren't happy with your purchase, if it gets damaged in transit, or if it becomes faulty please email us at email@example.com and we shall provide you with details on our free returns service.
Personalised items are excluded.
CultureLabel Gift Cards
If you are still in possession of a CultureLabel gift card following our switch over to Bridgeman Editions, this is still valid for use. Please get in touch with firstname.lastname@example.org for further information as we will need access to your personalised code.
How long will it take for my order to arrive?
We aim to send out all items within 3-5 working days of receiving the order. Your item will arrive depending on shipping services and the distance between you and the supplier.
Can I track the progress of my order?
Once your order has been sent you will receive an email confirmation providing you with relevant tracking information.
What shall I do if my order is later than expected?
If your order hasn't arrived within 10 working days, please contact us at email@example.com and we will check for any further updates from the seller on your behalf.
Any other questions?
If you are unsure about any part of the ordering, delivery or returns process, please get in touch with us by email at ethan.bates@bridgemanimages and we'll get straight back to you.